PRIVACY POLICY

Last updated: October 30, 2025

Palm Beach K9 Mobility (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.pbk9mobility.com, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Any information you voluntarily provide through our contact forms or appointment requests

Automatically Collected Information:

• IP address
• Browser type and version
• Pages you visit and time spent on them
• Device type and operating system

This information helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

• To respond to inquiries or appointment requests
• To provide and manage our veterinary rehabilitation and therapy services
• To improve our website, services, and customer experience
• To send you important updates or marketing communications (you can opt out at any time)
• To comply with legal obligations and prevent fraud

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only:

• With service providers who help operate our website or business (and who are bound by confidentiality obligations)
• When required by law or to protect our legal rights

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain features of the site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of receiving promotional communications

To exercise these rights, please contact us at info@pbk9mobility.com or call (561) 264-8922.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors. If you believe a child has provided us personal data, please contact us to remove it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Palm Beach K9 Mobility
Email: info@pbk9mobility.com
Phone: (561) 264-8922
Location: Palm Beach County, Florida